Client Engineering
IBM Client Engineering is a unique approach where IBM experts collaborate closely with clients to solve complex business challenges. This approach emphasizes co-creating solutions through IBM's hybrid cloud and AI technologies, focusing on delivering measurable business outcomes. The process is highly iterative and user-centric, ensuring that solutions are tailored to the specific needs of each client and can be rapidly implemented. In IBM Client Engineering, designers are presented with the unique opportunity to work across a multitude of industries, including healthcare, finance, retail, and manufacturing. They are tasked with developing tailored solutions that cater to the specific needs of each sector. This dynamic environment requires an in-depth understanding of diverse user requirements and business objectives, enabling designers to formulate versatile and innovative strategies. Through close collaboration with clients and the utilization of advanced technologies, designers not only enhance their creative capabilities but also drive meaningful results that push the boundaries of what is achievable within their fields.
Insurance Claims with AI-Enhanced Custom UI
We collaborated with an insurance company to overhaul their claims process, addressing inefficiencies, errors, and lack of transparency. By implementing a custom user interface with Retrieval-Augmented Generation (RAG) and AI, we ensured a more efficient and accurate system, tailored to the company's specific needs
Security Solutions with AI-Integrated Custom Dashboard
An energy company partnered with IBM to enhance security protocols by designing a custom interface. The project integrated advanced facial recognition technology and developed a real-time monitoring dashboard, aimed at mitigating vulnerabilities, improving operational efficiency, and ensuring precise personnel identification. This initiative positioned the company as a leader in innovation within the energy sector.